i Services
Historical Invoice Auditing:
It is necessary to perform an intensive three-year detailed audit on each invoice. The purpose of this audit is to identify any entry or miscalculation error that may have resulted in an overcharge to the Client.
The misnomer that many assume is that since the calculation of utility costs is performed automatically, they are infallible to errors. However, the information to calculate the utility invoices originates from manual input where there is always the risk of human error. Our service discovers discrepancies and reports them to the respective utility company for resolution. Detailed support is provided for each claim and all submitted errors will be tracked to ensure that they are addressed by the invoicing company.
All credits are issued directly to the client, either through credit to the respective account or through check refunds made payable to the Client dependant on provider policy.
Tariffs and Rate Analysis:
Contrary to common belief, energy providers are not required to give each client the lowest rate available at any given time. By law, energy providers are only required to give their clients a fair rate. A number of factors can impact the rate a client is charged that may differ from the initial rate:
Locations of facility - Some facilities are rewarded for locating their business in areas that would stimulate job/economic growth.
Types of operation - Certain types of operations qualify for alternative rates just because of the type of industry they operate in.
Hours of operation - Clients may operate their facility during extended or unique times that qualify for a more cost-effective rate.
Change in usage - A client may have increased or decreased their annual consumption. This could qualify a client for an alternative rate.
Comparisons of current tariff rates used by the respective companies to calculate present utility invoices, to any alternative rates that may be offered by the invoicing companies, will be indentified and provided to the Client. Rates offering reduced costs will be identified and reported to Client including any qualifiers to obtain optional rates documented. Comparative reports will be submitted to client for review as well as approval of any change prior to implementation. All documentation required to process the change in rate class will be handled on behalf of Client.
Alternative Providers:
Dependant on the amount and type of usage, as well as the facility location, there may be savings potential. This service explores this possibility.
iCommercial will request all licensed energy suppliers interested in providing pricing, to provide all available products which will be evaluated to determine the Client’s needs. The energy suppliers best suited to meet the Client’s need will receive a request for pricing. Pricing received will be compared to current pricing to determine if saving is available. Comparisons will be reported to client for review and approval prior to implementation. Upon approval, contract documents will be requested from the approved supplier(s) and forwarded to Client for signature.